Terms & Conditions
The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.
Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.
We will not be bound to honour any prices where we have indicated to you subsequently that the prices displayed have been displayed in error. In these cases a refund will be offered.
Delivery is free on all items to England, Wales and most parts of Scotland.
Please note that we predominately deliver to addresses within the United Kingdom, but generally not the Isle of Wight, the Isle of Man, the Scottish Isles, and parts of Scotland, Northern Ireland and the Channel Isles. Delivery to these excluded areas may possibly be arranged at extra cost in some circumstances.
Time of delivery is not covered by these terms and conditions. We will not be liable for any loss or damage suffered by you through any reasonable delay due to unforeseen circumstances outside of the control of Cellfab Ltd or our courier company.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where and who you would like the goods left if you are unavailable when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).
We are not liable for damage caused during transit or upon delivery if you choose a courier different to the one used by ourselves.
On delivery of the goods it is very important that they are checked for damage or missing parts. If this is not possible at the point of delivery then they should be signed for as 'unchecked' or 'damaged' or 'parts missing' as appropriate and you must notify us within 2 working days of the delivery. We cannot be held responsible for replacements or refunds for goods that are not signed for in the correct manner, however we will do all we can to help rectify the problem for you.
In the unlikely event that there is a problem with your goods upon arrival please contact us at the first opportunity.
If you hang your gates before informing us of any delivery damage or faults then we are under no obligation to repair, replace or refund them.
Please ensure that you are in receipt of your goods before arranging an installer. We are not liable for any consequential losses you may incur through missed delivery times.
Risk and Ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you. You will only own the goods once they have been successfully delivered.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.
Cellfab Ltd cannot be held responsible for any gates installed by other parties for damage, injury or loss of life. Each gate must be installed correctly and apply to strict building regulations.
Any automated gates must be pressure tested after install and have additional safety edges / photocells required to ensure the gate meets all safety expectations. Without such, they can lead to serious accidents and even death.
As a supply only service, we cannot advise on such matters, but as a minimum, you should refer to the following:
- Health and Safety Executive - Powered Perimeter Gates
- Door & Hardware Federation - Automated Gates & Barriers
Cancellation by Us
We reserve the right not to process your order if:
- We have insufficient stock to deliver the goods you have ordered
- We do not deliver to your area
- One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit / debit card as soon as possible, but in any event within 30 days.